Start Date

14-11-2016 12:50 PM

End Date

14-11-2016 1:05 AM

Description

Surgical procedures cause anxiety not only for the patient, but also for waiting family members. In order to improve the experience for those in the waiting room, it is important to reduce their anxiety and stress level. Enhancing perioperative communication can help reduce that anxiety. Effectiveness of that communication can have a direct impact on patient experience scores. For perioperative services, the patient experience indicator which addresses communication is Information provided about delays.

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Nov 14th, 12:50 PM Nov 14th, 1:05 AM

Implementing an Evidence-Based Practice Approach to Improve Communication of Delays to Patients and Family Members

Surgical procedures cause anxiety not only for the patient, but also for waiting family members. In order to improve the experience for those in the waiting room, it is important to reduce their anxiety and stress level. Enhancing perioperative communication can help reduce that anxiety. Effectiveness of that communication can have a direct impact on patient experience scores. For perioperative services, the patient experience indicator which addresses communication is Information provided about delays.

 

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